Recognized by both CNBC and Statista as one of the world’s top 50 fintech Companies in 2025
The Backbase digital banking platform brings all customer-facing banking services—like web and mobile—into one seamless, modern system. Backbase works with over 150 banks around the world, helping them modernize faster while putting the customer experience first.
I spent four years at Backbase, designing core banking and next-generation neobanking features across web and mobile. Later, I helped make important improvements to the company’s design system to make it more scalable and efficient.
Design at Backbase spans iOS, Android, and web, with support for both light and dark modes to ensure seamless experiences across platforms. By doing so, Backbase empowers traditional banks to stay competitive with neobanks by offering the same modern, next-gen capabilities.
These case studies reflect my four years at Backbase, where I focused on designing deeply researched neo-banking features and the meticulous component work needed to make a white-label design system truly scalable.
UX Research
UX / UI
Banks were requesting an experience that helped users manage their credit card usage and monthly payments.
Design Systems
Our designers were frustrated by the complexity of our DS. Components were difficult to work with and retheming the libraries was time-consuming.
UX Research
UX / UI
Our interface didn’t have a way of highlighting accounts that had missed payments, so it was easy for users to assume that everything was fine across their accounts.
UX Research
UX / UI
With more and more banks requesting the ability to incorporate loans, we decided it was time to add three types of loans to our platform; Mortgage, Line of Credit, and Term Loan.